About Us
OUR EXPERT MECHANICS WHO HELP
YOU GET THE BEST OUT OF YOUR CAR
Protec Auto Electrical was established in 1989 and is currently managed and owned by Pieter Louw, who saw the need in the market for up-market local mechanical and electrical work.
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We are associated with the Bosch Service Network, part of 150 dealers, with access to the latest Bosch Automotive Technology.
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The owner and management are present and active in the company on a daily basis, to ensure quality workmanship and prompt service. We are committed to O.E. standards and strive to price a superior package very competitive in the market.
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Servicing and repairs of all makes of vehicles is made possible by extensive continuous training of our technicians, who are working in well equipped workshops. This combination of training and technology makes us the ideal partner to care for your vehicle.
We will take the guesswork out of motor vehicle repairs by interrogating the electronic system before we randomly replace parts. This will reduce the cost of your motoring.
Core Values
THIS IS WHAT WE DO BEST
OUR MISSION
“It’s not what we do, its how we do it!”
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Our mission is to provide affordable and prompt service through the full spectrum of the vehicle market.
We committed ourselves to work towards a mutually beneficial goal to provide:
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A better quality life to both our customers and our staff.
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Comprehensive and correct service to our customers first time.
WARRANTIES
Since the Company is proud of the products we provide, we offer a fully comprehensive 6 months warranty on non-Bosch components or as O.E. specifies, and 1 year warranty on all Bosch components, as from date of invoice.
AFFILIATIONS
We are Bosch, RMI and AA approved:
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Retail Motor Industry Organization
As a member of the RMI, we pledge to:
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Provide our quality products and services at a fair and reasonable price
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Honour both the letter and spirit of any guarantee accompanying the sale of these products and services
AA Quality Assured
Our business is AA Quality Assured and undergoes strict annual facility audits and consumer satisfaction response surveys in accordance with the AAQA standards. Appointment to the AAQA register confirms that our business complies with stringent customer service standards.
STAFF
All staff are qualified in their respective field (Auto-Electrical and Mechanical and Aircon Technicians).
Booking is essential in order to guarantee the service level you expect from us.
Just take your vehicle to our workshop. After you have booked your vehicle into the workshop, our driver will take you to your place of work or to your home. (Within a radius of 15km) When the service or the repairs are completed you can arrange to be collected and we will take you back to our workshop.